Privacy Policy — Your information is safe with us

1 Introduction

This Privacy Policy applies to the ax99 platform (ax99.fun) and all associated services. It explains what information ax99 collects about you, how that information is used, and the steps we take to keep it secure.

By using the ax99 platform, you consent to this Privacy Policy. We handle your information in accordance with applicable Bangladesh data protection laws and international standards. If you have any questions, please don't hesitate to reach out to us.

2 What Information We Collect

Ax99 only collects information that is necessary to provide our services. We never ask for excessive or irrelevant data. Below is a detailed breakdown of the types of data we collect and why:

3 How Your Information Is Used

Ax99 uses collected information solely for defined purposes. No data is ever used beyond its authorized scope. Our primary purposes for using your information are:

• Creating, managing, and securing your account.
• Processing deposit and withdrawal transactions.
• Managing the KYC verification process.
• Preventing fraud, money laundering, and other illegal activities.
• Creating a personalized gaming experience tailored to you.
• Sending promotional and bonus offers (only with your consent).
• Improving platform performance and resolving technical issues.
• Meeting legal and regulatory obligations.
• Providing customer service and support.

4 Who Your Information Is Shared With

Ax99 never sells your personal information to third parties. However, limited data may be shared in specific circumstances:

• Payment Processors: Required information is shared with approved payment gateways such as Mobile Banking, Nagad, and Rocket to complete deposits and withdrawals.
• KYC Provider: Your information may be shared with approved verification agencies for identity verification.
• Law Enforcement: Information may be disclosed under a court order or legal obligation.
• Anti-Fraud System: Limited information may be shared with fraud prevention platforms.

5 Cookie Policy

The ax99 website uses cookies to enhance your browsing experience and ensure the platform functions correctly. Cookies are small text files stored in your browser.

• Essential Cookies: Maintaining login sessions and ensuring security — the site cannot function without these.
• Performance Cookies: Helps us understand which sections of the site are used most.
• Functionality Cookies: Remembers your preferences and settings.
• Analytics Cookies: Analyzing usage patterns to improve the platform.

You can manage cookies through your browser settings. However, disabling certain cookies may limit the functionality of the platform.

6 Data Security

Ax99 uses industry-leading technology to protect your information. Our security infrastructure is multi-layered and continuously updated.

• SSL/TLS Encryption: All data transmissions are secured with 256-bit SSL encryption.
• Data Encryption: All stored sensitive data is kept in an encrypted state.
• Two-Factor Authentication (2FA): An additional layer of security can be added to your account.
• Firewall & Anti-DDoS: Advanced firewalls are active to prevent unauthorized access.
• Regular Audits: Regular security audits are conducted by third-party firms.
• Staff Training: Only authorized personnel have limited access to your information.

7 Data Retention Period

Ax99 does not retain your information longer than necessary. Retention periods vary depending on the type of data and the purpose for which it was collected:

Once the retention period expires, your data is securely deleted or anonymized.

8 Your Rights

Ax99 believes every user should have full control over their own data. You have the following rights:

9 Child Protection

Ax99 is strictly intended for individuals aged 18 and above. We do not knowingly collect information from anyone under 18.

• Age verification is mandatory at the time of registration.
• Any attempt to register a minor's account will be detected and blocked immediately.
• If we become aware that a minor's information has been collected, it will be deleted immediately.

10 Policy Updates

Ax99 may update this Privacy Policy from time to time. For significant changes, we will notify you through the following channels:

• Publishing announcements on the platform.
• Notifications sent to your registered email.
• The update date at the top of this page will be revised.

Continued use of the platform after any changes have been made will be considered as acceptance of the updated policy. Please visit this page regularly to stay informed.

11 Contact Us

For any questions, complaints, or requests regarding this Privacy Policy, please get in touch with us. Our dedicated privacy team is always ready to assist you.